Shipping policy

Shipping Policy

Last Updated: June 2026

At The Soul Layer, every product is carefully designed, printed, and packed to ensure it reaches you safely.

Order Processing

Most orders are processed within 1–5 business days.
Custom and personalized orders may require additional production time depending on design complexity and order volume.
Orders are processed only after successful payment confirmation.

Shipping Time

Estimated delivery times:

Within India: 3–10 business days
Delivery times may vary based on your location, courier service availability, weather conditions, and other unforeseen circumstances.

Please note that delivery timelines are estimates and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping on selected products, promotions, or order values.

Order Tracking

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Delays

While we strive to deliver every order on time, The Soul Layer is not responsible for delays caused by:

Courier partners
Weather conditions
Natural disasters
Public holidays
Incorrect shipping information provided by the customer
Other circumstances beyond our control

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

The Soul Layer will not be responsible for orders lost, delayed, or delivered to the wrong address due to incorrect information provided during checkout.